Get in touch
Questions about a product, your order or a delivery? We are happy to help.
If you have a question about the delivery of your order and have a tracking number, try the track your parcel page first. The shipping guide answers most questions about how and when an order ships.
For anything else, email us. A person answers seven days a week, usually within one business day. If you are chasing an order, include your order number and the email address you used at the checkout and we can find it straight away.
Company information
Mattress Protector Company USA [mattressprotector.online] is a division of Caruso Consulting Co Ltd. Full business details, so you always know exactly who you are buying from.
- Trading nameMattress Protector Company USA
- Legal entityCaruso Consulting Co Ltd
- US administration office4602 E Thomas Rd, Suite B4, Phoenix, AZ 85018, United States
- Emailtheteam@customersupport.care
- International call center+66 98 391 3877
- Payment methodsCard payment and PayPal
Orders of $75 or more ship free across the United States; below that the only option is Express Delivery at $25. See Shipping and Refunds and Returns for the full detail.
After introducing our Eco Pack packaging, we set ourselves the goal of working closely with our delivery providers to reduce our carbon emissions footprint. Thank you for being part of our journey to a brighter, greener future.
Questions about contacting us
Contact Us
For any questions regarding our products or for assistance with your order, please email and you will receive a response within 1 business day.
If you are emailing about your order, please check theTRACK MY ORDERpage.
If you still need to email us about your order please make sure to include the order number and the email address used at checkout in your message. Thank you!
4602 E Thomas Rd, Suite B4, Phoenix, AZ, 85018, USA
Email: theteam@customersupport.care
International Call Centre: +66 (0) 98 391 3877
Mattress Protector Company [mattressprotector.online] is a DIVISION of Caruso Consulting Co Ltd
Contact our team if you have questions about the packaging supplied with your order.